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Field service
 

Field Services

 
Alongside in-home installations and projects, Teleste is carrying out field service activities as a partner for a number of operators and housing associations in Europe, both for access and for distribution networks. Our services cover, among other things, the following aspects of the field services:
  • Receiving the ticket from the customer or from the operator’s system
  • Scheduling of appointments with the customers and reserving resources.
  • Carrying out technical investigations on-site.
  • Rectifying issues on-site.
  • When necessary: arranging civil works, including obtaining the required permits from the municipalities, temporary road arrangements etc.
  • Reporting back to the customer.
 

 

 

 

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