Support request

If you have problems with your Teleste device or software license, you can send us an online support request for technical support and assistance. Our technical support representative will get back to you shortly.

Support portal

Login to submit your request to Support portal and follow its progress. View the full history of cases you have reported.

Support form

Don’t have credentials for Support portal? Report your issue here — you can track it later in the Support portal.

Call support – North America

Call +1-866-217-0760 (Mon–Fri, 8–5 ET). Have your serial number ready or log in to the Support Portal for expert help.

Call support – Europe and Global

Use the phone number in your SLA to reach support. Have your serial ready or log in to the Support Portal for expert help.

Request for support portal access