Corporate responsibility

The UN Association of Finland defines the components of corporate responsibility as economic, environmental, and social responsibility.


Building a networked world

Teleste is involved in building a networked world, improving its safety and developing more efficient public transport. Corporate responsibility is at the core of Teleste’s work, and it is reflected in the company’s vision, mission and strategy. Day-to-day work at Teleste is guided by the company’s ethical guidelines. In 2017, the importance of corporate responsibility was also emphasised because of the new Accounting Act. Pursuant to the Act, companies must report non-financial information on matters such as corporate responsibility-related procedures and achievements. Therefore, Teleste expanded its set of non-financial indicators to apply to the entire company.

Teleste’s values – customer centricity, respect, reliability and result orientation – constitute the foundation for corporate responsibility. Teleste follows the UN Association of Finland’s division of corporate responsibility into economic, environmental and social components. Economic responsibility is addressed through customer centricity and result orientation. We observe the operating environment, and we are open and proactive. We are close to the customer, now and in the future. Result orientation is ensured by making timely decisions, setting challenging goals, communicating the goals clearly and carrying matters through. Environmental responsibility involves considering the environmental impacts of products throughout their life cycle and monitoring the development with indicators. Environmental responsibility is a particularly important aspect of the reliability of products. Social responsibility is addressed in ethical guidelines and by ensuring fair working conditions and practices. Respect for all people is included in the basics of social responsibility. 


Environmental friendliness is reflected in the energy consumption, durability and serviceability of products. The environmental perspective is taken into consideration in product design, and recyclable materials are used where possible. The environmental impacts of the products mainly consist of energy consumption during use as well as space and cooling-related requirements. Taking environmental aspects into account throughout the chain ensures environmentally friendly products for customers. 


Economic and environmental responsibility are associated with Teleste’s own energy and water consumption as well as our efforts to reduce them. In 2017, Teleste Group consumed 4.1 GWh of power and 27,000 m3 of water. Water consumption consists entirely of service water, as the manufacturing process does not use any water. Teleste’s environmental management system is ISO14001:2004-certified, and it will be updated to comply with the certificate’s new version, ISO14001:2015. 


Risk assessment and preparedness are important contributors to financial success. Twice a year, Teleste carries out an assessment of risks and opportunities covering the entire company. Risks are defined and their significance is rated for each business unit. A contingency plan is prepared and immediate measures to be taken are specified for significant risks. A timetable is prepared and a person in charge designated for each measure. Teleste carries out an annual internal audit to evaluate the efficiency of processes related to risk management, control, leadership, administration and selected functions. The audit also includes making proposals for the improvement of these processes and functions. In addition, internal auditing carries out special tasks assigned by the management. 


Updated 2018

Read more