Our support services

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support services

Image illustrates the Support link.

Online support

Our support service is available at all times. A continuous support agreement ensures a short response time and prioritization of support requests.
Matti the broadband network genius

Software updates

MyTeleste is an extranet service allowing you to access software releases and technical documentation of Teleste products even on-the-go. You can find both current and legacy products in MyTeleste.

Repair services

Reliable, cost-effective and high quality repair services for your equipment.
Teleste support

Trainings

Take the opportunity to improve your expertise in broadband network and video headend technology.

support levels

Premium

The following services are included in Teleste´s Premium support

  • Online support
  • Software upgrades & updates
  • Telephone support 24/7
  • Remote diagnostics

Standard

The following services are included in Teleste´s Standard support

  • Online support
  • Software upgrades & updates
  • Telephone support 8/5
  • Remote diagnostics

Renew existing support agreement

Support

Need to renew maintenance for your devices?

Just reach out to your local Teleste sales representative – they’re ready to assist.