Support request

Broadband networks / Support / Support request

If you have problems with your Teleste device or software license, you can send us an online support request for technical support and assistance. Our technical support representative will get back to you shortly.

Teleste Support Support portal

Login to submit your request to Support portal and follow its progress. View the full history of cases you have reported.
Teleste Support Support form

Don’t have credentials for Support portal? Report your issue here — you can track it later in the Support portal.
Call support

Use the phone number in your SLA for Broadband support. Have your serial ready or log in to the Support Portal for expert help.

Request for support portal access

PSIRT at Teleste

Teleste accepts reports of security vulnerabilities and cybersecurity incidents related to Teleste Networks products through the form above and the Support Portal. All reports are reviewed and handled in accordance with Teleste’s security and support processes.